Hiring a professional security guard in Leicester isn’t just about putting someone in a uniform on your site. It’s about protecting what matters most—your people, your property, and your peace of mind. But what does the process actually look like from start to finish? At Trust Security Group, we believe in being open, clear, and reliable. Here’s what you can expect when you hire a security guard through us.
1. Initial Contact – Understanding Your Concerns
It starts with a conversation. Whether you call, email, or submit an online enquiry, the first step is always about listening. We want to know what’s prompted your need for security support. Is it a recent incident? A new construction project? An upcoming event? Or simply the need to feel safer?
We cover Leicester, Leicestershire and nearby areas like Nottingham and Derby—so we’ll always consider local context. Our team is familiar with the types of threats and security issues that affect the region, whether it’s break-ins on industrial estates or antisocial behaviour in public-facing venues.
2. Free Site Visit & Security Risk Assessment
Once we understand your needs, we arrange a free, no-obligation site visit. This is where we carry out a professional risk assessment. One of our experienced security managers will visit your premises to look at:
- Entry and exit points
- Existing security systems
- Vulnerable areas (e.g. dark car parks, unlocked gates)
- Daily activity levels
- Previous incidents or concerns
- Staff and visitor movements
This visit is key. It helps us recommend the right solution for you—whether it’s a single guard, a team, mobile patrols, or even alarm response services. No two sites are the same, so neither are our plans.
3. Tailored Proposal and Transparent Pricing
After the site visit, you’ll receive a clear, tailored proposal. This includes:
- Recommended number of guards
- Shifts and coverage hours (daytime, night-time, or 24/7)
- Guard roles and responsibilities
- Equipment needed (radios, body cams, high-vis PPE)
- Pricing, with no hidden costs
We’ll explain how your guard(s) will operate day-to-day and what systems we use for reporting and supervision. You’ll also get an estimated start date and a named point of contact.
We pride ourselves on competitive, transparent pricing. You’ll know exactly what you’re paying for and why.
4. Trained, Vetted Security Professionals
When you give the go-ahead, we allocate guards from our trusted, fully vetted team. Every security officer is:
- Carefully selected and fully trained
- Background checked for reliability
- Trained in first aid and basic emergency response
- Health and safety aware
- Skilled in communication and conflict resolution
Depending on your site, we also offer guards with additional experience—such as working on construction sites, supporting vulnerable people, or handling front-of-house duties.
Your guard isn’t just there to stand and watch. They’re a proactive, visible deterrent and a helpful presence who can respond quickly to anything unusual.
5. Deployment – A Smooth, Professional Start
On the agreed date, your security team will be deployed and briefed. We’ll take care of:
- Signing in and site familiarisation
- Uniforms and equipment
- Handover from existing security (if applicable)
- Introduction to your staff or management
We’ll also agree how you’d like to receive updates—daily logs, emails, phone calls, or through our digital reporting platform.
Our managers will check in regularly to ensure everything runs smoothly. We’re flexible if adjustments are needed. Whether it’s a shift pattern change, extra support during busy periods, or scaling down, we work around you.
6. On-Site Duties and Daily Responsibilities
So what exactly will the security guard do on site?
Typical duties include:
- Monitoring entrances and exits
- Patrolling buildings, car parks, and perimeter fences
- Deterring theft, vandalism, or trespassing
- Locking and unlocking buildings
- Logging all incidents and visitors
- Dealing with emergencies, from fire alarms to first aid
- Providing support to your staff or customers
Our guards are trained to stay alert, visible, and professional. They know when to intervene and when to escalate an issue.
For example, on a construction site in Leicester, our guard might do regular perimeter checks, ensure only authorised staff enter, report damage or hazards, and be the first responder in case of an accident.
At a retail premises, the guard could help prevent shoplifting, diffuse customer disputes, or help lock up after closing.
7. Daily Reporting and Communication
Every shift is logged. You’ll receive clear reports that include:
- Incident records
- Patrol timings
- Visitor logs
- Noted hazards or issues
- Guard observations and recommendations
This daily reporting is key. It keeps you informed and ensures nothing goes unnoticed. If something serious does occur, you’ll get an immediate update—along with a full incident report.
We also hold regular service reviews with our clients. These help us make sure you’re happy with the service and allow for any adjustments.
8. 24/7 Support and Rapid Response
Even when your assigned guard goes off shift, we don’t. Our 24/7 control room is always active. In the event of an emergency or alarm activation, our response team can be dispatched quickly to your site.
If you use our keyholding or alarm response service, we’ll hold a secure copy of your keys and be your first line of defence—protecting your site until you or the police arrive.
This extra support gives added peace of mind, especially during nights, weekends, or holidays.
9. Building a Long-Term Relationship
Many of our clients start with a short-term need—like guarding a site during refurbishment or covering for an absent staff member. But often, they stay with us long-term.
That’s because we don’t just provide guards. We provide trust, consistency, and a genuine commitment to safety.
We’re local to Leicester. We know the area, we understand the risks, and we care about the outcomes.
10. Final Word: Choose a Guard Company That Works With You
Security shouldn’t feel complicated, and it shouldn’t feel like a gamble. At Trust Security Group, we guide you every step of the way—from the first call to daily guard reports.
So if you’re looking to hire a professional, reliable security guard in Leicester or across Leicestershire, get in touch with us today. We’ll help you protect your people and property—properly.
- 2 The Albany, London Rd, Leicester, LE2 1RH
- +44 7718 080777
- admin@trustsecuritygroup.com
Our highly trained security guards provide a visible and reassuring presence, deterring potential threats and responding to incidents promptly.
Our experienced door supervisors ensure secure access control, verify ticket validity, and manage crowd flow at entry and exit points.
Our mobile patrol units provide a proactive security presence, patrolling event perimeters and responding to incidents quickly.
We work closely with event organisers to develop comprehensive security plans, conduct risk assessments, and provide expert advice on all aspects of event security.
We can monitor CCTV systems, providing coverage of large areas, and recording information.
