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Cookie Policy

Last updated on 10 November 2026. This policy applies to visitors from the United Kingdom.

1. Who we are

This website is operated by Trust Security Group Ltd (company number 11699067; ICO registration ZB571387), registered office 2 The Albany, London Road, Leicester, LE2 1RH, United Kingdom. Privacy contact: admin@trustsecuritygroup.com. See also our Privacy Policy.

2. What cookies are

Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, session storage and pixels. In this policy we call them all “cookies” unless we need to be more specific.

3. How we use cookies

We group cookies into three categories. Necessary cookies are always on because the site cannot work properly without them. Analytics and Marketing cookies are off by default and only load after you give consent through our cookie banner.

Necessary (always on)

  • Cookie consent preference — remembers your choice so we do not ask on every visit.
  • Security / load balancing — may be set by our hosting provider to keep the site available and secure.
  • Enquiry attribution (session storage) — stores first-touch source details (for example landing page or UTM tags) for the browser session so that when you send an enquiry we know roughly how you found us. This is not used for advertising profiles.

Analytics (consent required)

  • Google Analytics (or similar) — helps us understand how visitors use the site (pages viewed, approximate location, device type, traffic sources). Scripts are blocked until you accept analytics cookies.

Marketing (consent required)

  • Advertising / remarketing tags (for example Google Ads or Meta pixels, if enabled) — measure campaign performance and may show relevant ads. Scripts are blocked until you accept marketing cookies.

4. Other third-party technology

  • Google Fonts — loads Open Sans and Merriweather so the site displays correctly. Google may receive your IP address when the font files are requested. We treat this as part of delivering the website.

5. How to change your preferences

You can change or withdraw consent at any time:

  • Open the cookie banner / preference panel on this website (including the Cookie settings control in the footer once shown) and update your choices.
  • Choose Accept all, Reject non-essential, or save a custom mix of Analytics and Marketing.
  • You can also clear cookies and site data in your browser settings. That may reset your stored preference and show the banner again.

Browser “Do Not Track” signals are not consistently standardised; we rely on the choices you make in our banner.

6. How long cookies last

Session cookies expire when you close your browser. Persistent cookies (including your consent record) last for a set period — often up to 6–12 months — unless you delete them sooner. Analytics and marketing tools apply their own retention rules after you consent.

7. Your rights

Cookie-related processing of personal data is covered by our Privacy Policy, including your rights of access, erasure and complaint to the ICO at ico.org.uk.

8. Contact

Trust Security Group Ltd
Company number 11699067
ICO registration ZB571387
2 The Albany, London Road, Leicester, LE2 1RH, United Kingdom
Email: admin@trustsecuritygroup.com
Telephone: 0116 2162515

9. Changes

We may update this Cookie Policy when we change tools or categories. The date at the top shows the latest revision.